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"Just because something works doesn't mean that it cannot be improved" ~Shuri in Black Panther
Care Commit Consist

Aretex (uh-ri-tey-ks) meaning functioning excellence. Our moral calling to "CARE..COMMIT..CONSIST!!" encapsulates the pursuit in caring for growth potential, committing to improve efficiency and consistently create better experiences.
 

We are an end-to-end maintenance service platform for smart home & building automation systems. We provide proactive support to our SI partner network, to manage their post-handover clientele, by offering periodic care plans with flexible durations for prolonged safety, comfort and convenience.

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From strengthening SI partner service team and delivering qualified leads to providing expert and escalated integration support; facilitates a complete eco-system at your assistance. Digitalizing operational workflows by streamlining processes for thorough resolutions with a unified and practically integrated approach without changing the communication medium, befits our Platform's core.

Intents :

Proactive maintenance & complete coordination with third-party vendors for complete end-to-end support

Embrace new UX possibilities seeded from rapid pace of technological shifts

Breakdown visits' turn-around-times within 18 hours

(for Premium customers)

Minimal OPex counters huge installation CAPex

Improved efficacy and lifespan of 10+ years with well-engineered system

Ever-growing customer base demands challenges SLA, affects CRR and escalates CAQ

Achieve prolonged comfort, convenience & safety, with statutory preventive measures & timely updates

Leverage on customer acquisition cost with improved referral rates, and respect integrity with once a customer always a customer, motto

24x7x365 on-call and site support available

(for Premium customers)

Prompt local support during breakdowns uplifts trust and loyalty, honouring one’s brand value

Integrating third-party systems on various platforms with flexible Driver Development plans

Technical Consultancy for complex multi-systems multi-protocol integration projects

Care Commit Consist
About Us :

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With over 50+ years of collective team experience in smart home automation industry, our technicians & engineers are well qualified, competent and capable to work on multiple systems like KNX, Crestron, Control4, CasaDigi, Casambi, RTI, Dynalite, Lutron, Raylogic, Helvar, Mode Lighting, Savant, iRidium, LogicMachine & DMX.

 

We are KNX Partner, iRidi Certified Specialist and Certified Casambi Commissioning/Service Partner, to name a few. We are also partnered with Control4 & RTI for Driver Development, facilitating third-party integration prospects. We are also active members of CEDIA and INBAC, well-known communities in smart home and building automation industry.

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We provide Driver Development service to OEMs/Distributors and Platform Owners ensuring a full thorough third-party integration with a more intuitive, convenient and easier programming flow. This includes a customised software module code for a Platform fully integrated with third-party system, which plays a critical role especially for niche applications and new entrants into the market. As of now, we are proficient on Crestron (Custom & Home), Control4, RTI & Niagara platforms.

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Aligning on supporting system integrators, we do provide Technical Consultancy in their complex projects involving multiple systems (3 or more) multi-protocol cross-platform integration. A strong technical support with a well-planned design and commissioning approach, reduces on-site deployment timeline.

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Platform:

We offer maintenance & service scope to the system integrators, with flexible durations as per below mentioned PCP options. From a basic starter plan of 6 months, a regular plan of 12 months, to a more premium plan of 24 months. Customized duration based on special requirement is available too.

Above all includes statutory quarterly, scheduled on-demand and breakdown visits; along with proactive coordination with third-party vendors for complete end-to-end support.

 

Above pricing is an indication for a space upto 3000 sq.ft. having lights, fans, curtains, AC and AV equipments controls on automation system. Actual pricing may vary post site survey report. 

Integration Drivers:

Intesis Universal IR AC Interface Driver

for Crestron Home

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Intesis Universal IR AC Interface integrates with Crestron Home processors (R-series) over LAN, providing a spectacular feature of two-way feedback in IR control on Crestron Home app.​

Keylines Biometric Scanner Driver for Control4

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Keylines Biometric Scanner integrates with Control4 processors over LAN, enabling a complete feature-rich performance for custom programming triggers on successful biometric scans, along with convenient configuration of finger IDs in the Composer Pro.

Casambi Driver for Control4

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Casambi BLE-based lighting control system integrates with Control4 processors over LAN, providing an absolute unified experience for AV rooms, Home Theatres, Entertainment Rooms, Demo/Experience Centres​ with scenes, 1-ch dim, 2-ch CCT & 3-ch RGB controls.

Casambi Simpl Modules for Crestron Custom

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Casambi BLE-based lighting control system integrates with Crestron custom processors over LAN, providing an absolute unified experience for AV rooms, Home Theatres, Entertainment Rooms, Demo/Experience Centres​ with scenes, 1-ch dim, 2-ch CCT, 3-ch RGB & 4-ch RGBW controls.

Contact Us :

Please feel free to connect with us via any of below convenient means.
 

Address:

91SpringBoard [0.97], 06 GBD, Gate 2B, L.B.S. Marg, Vikhroli West, Mumbai 400079, MH, IN
 

Email:

care@aretex.in (for Maintenance Service Platform) & connect@aretex.in (for Integration Drivers)

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IM:

WhatsApp (for Maintenance Service Platform)

& Telegram (for Integration Drivers)

Aretex WhatsApp Contact Link
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  • LinkedIn
Aretex Telegram Contact Link
Frequently Asked Questions:

Why the need of maintenance after already investing huge amount for smart home installation ?

Lifespan of a well known smart home automation brand is more than 10 years. However, there are installations running fine up and above 15 years and even close to 20 years. Here, system maintenance plays an important role to improve system's efficiency and lifespan. Another point is to use the system differently with possible iterations in software for a longer period of time, with newer updates. System up-gradation to adapt the latest market trends and rapid technological pace helps in unleashing the true potential of the system. System updation especially a lot of security updates provides enhances security right from first day of the installation throughout the system's whole lifespan.

Which systems service do we deal in ?

KNX, Creston, Control4, CasaDigi, Casambi, RTI, Dynalite, Lutron, Raylogic, Helvar, Mode Lighting, Savant, iRidium, LogicMachine & DMX. Our team is qualified and capable to work on any well known wired centralised system.

Do we deal only in wired centralized systems service ?

Currently yes. However, exploring a huge market of wireless retrofit systems will take some time for launching similar service model. We'll keep you posted via our social media posts.

What are the basic to-do's while going through a breakdown, especially lights ?

Staying in dark and understanding the importance of lighting unfortunately happens at the same time. Firstly, one should start locating the electrical DB with the help of torch, checking the breaker's status. If tripped (pointing downwards), then contact us and we shall arrange a site visit along with the vendor electrician (if needed) and lights vendor (if needed) as soon as possible.

Who all are considered to be part of the associated vendor list ?

Lights, Curtain/Blind Motors, Fans, Air-Conditioners (HVAC), Audio-Video (AV), Intercom/ICT (WiFi,SIP, EP-PBX, etc.), Access Control (door locks, biometric scanners, gate automation, etc.), Safety (window contact sensors, glass break sensors, fire alarm system with smoke alarms and sprinklers,etc.), Security (CCTV, VDP, etc.) and Mobile App Control (local/remote).

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